Why are Creative Engineering so ****ing incompetent?

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type21f
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Re: Why are Creative Engineering so ****ing incompetent?

Post by type21f » Thu Apr 16, 2015 11:22 pm

They (I have never bought anything from them! LOL) are marginally better than KK...They still owe me about £30...

But I get my money's worth from saying "Never buy anything from KK..!.
Only 25 more times to tell the same story and even I might get bored.......
Or maybe not...
Do not buy anything from KK...you get lots of freebies... Bad Customer Service..for a start..

Pay me the £30 you owe me snd I will stop...
Even got abuse from the so called owner..
Last edited by type21f on Mon Sep 07, 2015 5:56 pm, edited 2 times in total.
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kombi niko
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Re: Why are Creative Engineering so ****ing incompetent?

Post by kombi niko » Fri Apr 17, 2015 11:47 am

whats KK?

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nige1171
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Re: Why are Creative Engineering so ****ing incompetent?

Post by nige1171 » Fri Apr 17, 2015 12:47 pm

Karmann Konnection

My build thread...

viewtopic.php?f=8&t=69457


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Justinwest
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Re: Why are Creative Engineering so ****ing incompetent?

Post by Justinwest » Mon Sep 07, 2015 4:35 pm

My bus is currently in VOLKSWELD for a tart up and we ordered steering rack conversion, deluxe trim and stainless front badge from CE. The first two took about TWO months to arrive ........... Still waiting on the front badge tho!!
Can't knock the quality of what turned up!!!
Not exactly the turn around time I expected!!!

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Re: Why are Creative Engineering so ****ing incompetent?

Post by vwgillybilly » Wed Nov 25, 2015 10:50 pm

Never had a problem with KK or Creative. On the contrary in fact.

I just bought a VDM steering wheel from KK & their service was great. Andy is particularly good to deal with.

Creative have always been prompt too. The quality of their parts is faultless.
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Lumber-baron
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Re: Why are Creative Engineering so ****ing incompetent?

Post by Lumber-baron » Sat Nov 28, 2015 1:04 am

Why not buy this from Auto-Craft?
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campmobile70
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Re: Why are Creative Engineering so ****ing incompetent?

Post by campmobile70 » Thu Dec 03, 2015 9:18 pm

type21f wrote:I do hope everyone will email them this link. .
Good products
Atrocious service


No I have never bought a single thing from them

I was put off from ever buying anything from KK from my own experiences...not once but twice. .
They still owe me money and I will keep talking bad press for KK till they pay me..

Robbers. ..
The useless manager is no longer at KK, so you may have a better chance of your refund, I know the other guys that work there and they are all decent, their hands are tied most of the time as the manager was never helpful, I know this as I use to work there, customers would phone up with complaints and we'd pass this on to the manager and his reply would be ' I'm not interested'.


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campmobile70
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Re: Why are Creative Engineering so ****ing incompetent?

Post by campmobile70 » Thu Dec 03, 2015 9:26 pm

type21f wrote:They (I have never bought anything from them! LOL) are marginally better than KK...They still owe me about £30...

But I get my money's worth from saying "Never buy anything from KK..!.
Only 25 more times to tell the same story and even I might get bored.......
Or maybe not...
Do not buy anything from KK...you get lots of freebies... Bad Customer Service..for a start..

Pay me the £30 you owe me snd I will stop...
Even got abuse from the so called owner..
Just out of interest, what was the deal with them not refunding you, who was it you dealt with, interested to know what happened as I experienced a lot of these complaints, when I worked there, we always tried to help the customers as much as possible, but refunds have to be cleared by manager and most of the time he wasn't interested:-( it was embarrassing telling this to the customers.


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Re: Why are Creative Engineering so ****ing incompetent?

Post by davebug » Thu Feb 11, 2016 1:01 pm

Seems I'm the latest victim I wish I'd read this earlier absolutely .... service


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Re: Why are Creative Engineering so ****ing incompetent?

Post by BlastingDiePast » Wed Feb 17, 2016 9:50 pm

Really ? I spend thousands with them each year and never had a problem, maybe a delay but no real issue.

You have to remember that most products they sell are not made in house.

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readyboy61
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Re: Why are Creative Engineering so ****ing incompetent?

Post by readyboy61 » Thu Feb 18, 2016 10:20 pm

nige1171 wrote:Karmann Korruption
Fixed that for you ^ :wink:
Fixing VWs in my sleep, im not the only one right?

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tufty65
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Re: Why are Creative Engineering so ****ing incompetent?

Post by tufty65 » Mon Feb 22, 2016 11:18 am

Tried to order something online and the website is down so phoned an order through last Tuesday for a simple part of the rear suspension nothing major, told would be posted out next day and would be with me Thursday. Well Monday today and I've been told it hasn't been posted yet and I couldn't figure out why not? Something about they weren't there at the weekend?
Told it will be sorted today but I have my doubts.
Think I'll just wait and if it's not here in the next two days I'll just cancel the order.
Is it a business or just a hobby for them because it seems like they don't really mind not taking people's money when offered to them.
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type21f
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Re: Why are Creative Engineering so ****ing incompetent?

Post by type21f » Mon Feb 22, 2016 11:25 am

They think that is
GOOD CUSTOMER SERVICE

Products Good
Service Poor
Attitude Attrocious
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tufty65
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Re: Why are Creative Engineering so ****ing incompetent?

Post by tufty65 » Mon Feb 22, 2016 1:24 pm

I could of made the part myself by now, don't have time but looks like I'll have too.
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friedgreedo
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Re: Why are Creative Engineering so ****ing incompetent?

Post by friedgreedo » Fri Feb 26, 2016 8:40 am

Well, I e-mailed Creative on Monday to ask a couple of questions about their safari windows.

No response.

Just ordered some from Custom & Commercial. Creative's loss I guess...
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