New phone won't upload photos through Tapatalk?

Problems signing in, posting, registering?
Not getting email notifications?
Thought of something that would be good for the site?
- just try posting here if you can't sign in ;)
mail ssvcforums at ssvc dot org dot uk if you can't post
User avatar

Topic Author
vwJim
SSVC Committee Member
SSVC Committee Member
Posts: 19241
Joined: Thu Apr 24, 2003 6:05 pm
Location: under a bus in Hampshire...
Contact:

New phone won't upload photos through Tapatalk?

Post by vwJim » Wed Nov 12, 2014 7:36 pm

Got a new phone in the last few days, and found that when you try attach a photo to a thread using Tapatalk it says the image is not valid. (ie select it from the gallery, it thinks about it for a few seconds then a warning pops up)

Used to work fine with the old phone. The new one is running Android 4.4.4 if that helps solve this?
Supplying quality in house designed items plus parts from SCAT, Kennedy Clutches, CB Performance & FIRETEC. Also fitting service including modifications & mechanical upgrades.

User avatar

paul_f
SSVC Committee Member
SSVC Committee Member
Posts: 6216
Joined: Thu Apr 17, 2003 9:58 am
Location: Gillingham, Kent

Re: New phone won't upload photos through Tapatalk?

Post by paul_f » Wed Nov 12, 2014 7:58 pm

I have the same Jim. I need to update Tapatalk - hopefully Friday night.
A workaround is to use reducephotosize app before posting
Image

User avatar

Topic Author
vwJim
SSVC Committee Member
SSVC Committee Member
Posts: 19241
Joined: Thu Apr 24, 2003 6:05 pm
Location: under a bus in Hampshire...
Contact:

Re: New phone won't upload photos through Tapatalk?

Post by vwJim » Wed Nov 12, 2014 8:05 pm

What size does the site accept?

The images are about 3Mb, and 3840x2160
Supplying quality in house designed items plus parts from SCAT, Kennedy Clutches, CB Performance & FIRETEC. Also fitting service including modifications & mechanical upgrades.

User avatar

Topic Author
vwJim
SSVC Committee Member
SSVC Committee Member
Posts: 19241
Joined: Thu Apr 24, 2003 6:05 pm
Location: under a bus in Hampshire...
Contact:

Re: New phone won't upload photos through Tapatalk?

Post by vwJim » Wed Nov 12, 2014 8:07 pm

I've moved the images over to the laptop, (which sees them fine), but even uploading through the normal laptop method it still comes up with invalid image, so I guess its not Tapatalk, but the images themselves.

I guess I've got the most up to date Tapatalk as only installed it today.
Supplying quality in house designed items plus parts from SCAT, Kennedy Clutches, CB Performance & FIRETEC. Also fitting service including modifications & mechanical upgrades.

User avatar

Topic Author
vwJim
SSVC Committee Member
SSVC Committee Member
Posts: 19241
Joined: Thu Apr 24, 2003 6:05 pm
Location: under a bus in Hampshire...
Contact:

Re: New phone won't upload photos through Tapatalk?

Post by vwJim » Wed Nov 12, 2014 8:32 pm

Resizing them on the laptop has enable the images to be uploaded so that seems to have answered one issue.

Doesn't sort the uploading direct from the phone though.
Supplying quality in house designed items plus parts from SCAT, Kennedy Clutches, CB Performance & FIRETEC. Also fitting service including modifications & mechanical upgrades.

User avatar

paul_f
SSVC Committee Member
SSVC Committee Member
Posts: 6216
Joined: Thu Apr 17, 2003 9:58 am
Location: Gillingham, Kent

Re: New phone won't upload photos through Tapatalk?

Post by paul_f » Wed Nov 12, 2014 8:42 pm

I mean the tapatalk plugin for the forum.
The app that I use on my phone is this
https://play.google.com/store/apps/deta ... ageresizer
Image

User avatar

Topic Author
vwJim
SSVC Committee Member
SSVC Committee Member
Posts: 19241
Joined: Thu Apr 24, 2003 6:05 pm
Location: under a bus in Hampshire...
Contact:

Re: New phone won't upload photos through Tapatalk?

Post by vwJim » Wed Nov 12, 2014 8:48 pm

Thanks.
Supplying quality in house designed items plus parts from SCAT, Kennedy Clutches, CB Performance & FIRETEC. Also fitting service including modifications & mechanical upgrades.

User avatar

paul_f
SSVC Committee Member
SSVC Committee Member
Posts: 6216
Joined: Thu Apr 17, 2003 9:58 am
Location: Gillingham, Kent

Re: New phone won't upload photos through Tapatalk?

Post by paul_f » Fri Nov 14, 2014 8:28 pm

Test
Image

User avatar

paul_f
SSVC Committee Member
SSVC Committee Member
Posts: 6216
Joined: Thu Apr 17, 2003 9:58 am
Location: Gillingham, Kent

Re: New phone won't upload photos through Tapatalk?

Post by paul_f » Fri Nov 14, 2014 10:32 pm

Well the tapatalk plugin didn't fix it...

If anybody is on iOS please can they try to upload a picture over 1mb to see what happens
Image

User avatar

paul_f
SSVC Committee Member
SSVC Committee Member
Posts: 6216
Joined: Thu Apr 17, 2003 9:58 am
Location: Gillingham, Kent

Re: New phone won't upload photos through Tapatalk?

Post by paul_f » Fri Nov 14, 2014 10:32 pm

I have also submitted a support ticket - I think the app can't cope with newer phones with high res cameras
Image

User avatar

Topic Author
vwJim
SSVC Committee Member
SSVC Committee Member
Posts: 19241
Joined: Thu Apr 24, 2003 6:05 pm
Location: under a bus in Hampshire...
Contact:

Re: New phone won't upload photos through Tapatalk?

Post by vwJim » Fri Nov 14, 2014 10:59 pm

Not sure if It's just the app '

I moved the images offf the phone, onto laptop. Tried uploading the image and still didn't work. Changed the res' down to VGA and worked straight away.
Supplying quality in house designed items plus parts from SCAT, Kennedy Clutches, CB Performance & FIRETEC. Also fitting service including modifications & mechanical upgrades.

User avatar

paul_f
SSVC Committee Member
SSVC Committee Member
Posts: 6216
Joined: Thu Apr 17, 2003 9:58 am
Location: Gillingham, Kent

Re: New phone won't upload photos through Tapatalk?

Post by paul_f » Sat Nov 15, 2014 2:30 am

The web version definitely doesn't resize
Image

User avatar

paul_f
SSVC Committee Member
SSVC Committee Member
Posts: 6216
Joined: Thu Apr 17, 2003 9:58 am
Location: Gillingham, Kent

Re: New phone won't upload photos through Tapatalk?

Post by paul_f » Sat Nov 15, 2014 10:10 am

I cleared the data of my tapatalk and now I can upload picture by pressing the camera tab. That puts the photo on imageshack which isn't ideal but better than it not working
Image

User avatar

paul_f
SSVC Committee Member
SSVC Committee Member
Posts: 6216
Joined: Thu Apr 17, 2003 9:58 am
Location: Gillingham, Kent

Re: New phone won't upload photos through Tapatalk?

Post by paul_f » Sat Nov 15, 2014 10:13 am

ImageImage
Image

User avatar

Topic Author
vwJim
SSVC Committee Member
SSVC Committee Member
Posts: 19241
Joined: Thu Apr 24, 2003 6:05 pm
Location: under a bus in Hampshire...
Contact:

Re: New phone won't upload photos through Tapatalk?

Post by vwJim » Sat Nov 15, 2014 6:11 pm

Strange, I don't have the camera option?
Supplying quality in house designed items plus parts from SCAT, Kennedy Clutches, CB Performance & FIRETEC. Also fitting service including modifications & mechanical upgrades.

Post Reply